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Don't Get Scammed Who to contact if you've been Web-conned

By Robert J. McGarvey

Opinions expressed by Entrepreneur contributors are their own.

If you think you can't get fleeced by Web con artists, thinkagain: One million small businesses have been, according to SenatorChristopher "Kit" Bond (R-MO).

How does it work? Crooked Web site operators "cram"phony charges onto businesses phone bills or credit cards, saysBond, whose Senate Committee on Small Business has held hearings onthe scam. Here's how to spot it: Usually, there's a"free, no strings attached" trial offer of Web sitehosting, development or marketing services. Then monthly chargeskeep showing up.

If you think you've been ripped off, log on to the FTC'sWeb site ( click on"Complaint Form," or send an e-mail to

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