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Voice Off Features like call routing, screening and voice-to-text functionality--and the lack of a price tag--give Google Voice strong appeal to more than 1 million users. Others can't get over the quirks. Sometimes you get what you pay for.

By Ericka Chickowski

Opinions expressed by Entrepreneur contributors are their own.

Can't Live With It
William Wnekowicz, founder of Altum Design Studios, a web design firm in Cedar Grove, N.J.

Altum Design Studios would seem to be an ideal Google Voice user. The upstart web design firm specializing in business-to-business marketing has only two-and-a-half staffers, including founder William Wnekowicz. The firm's high-end and often demanding clients need to be able to reach Wnekowicz and his employees.

Although Wnekowicz loves the idea of Google Voice--he dreams of the simplicity of call routing and screening depending on his team's schedule--there's one big problem with the service: It won't allow him to port his existing cell phone number to the service.

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