Growth Strategies

How To Build a SaaS Startup That Wins and Lasts

SaaS model makes it easy for customers to buy from you – but it also means you need to pay attention to how you price.


Freshdesk Continues Global Expansion: Opens New Regional Office In Berlin

Berlin's operations will be led by Arun Mani, managing director in Continental Europe


What Freshdesk's selection to Gartner's Magic Quadrant mean for the SaaS domain in India?

This marks the first year Freshdesk is included in the Magic Quadrant


We Are Not Acquiring Revenue, We Are Acquiring Talented Technology"

A brush with a dreadful experience with customer service and a couple of start-up competitions helped Girish Mathrubootham and team curate the idea of forming Freshdesk – a cloud-based customer support platform.

Growth Strategies

Freshdesk Buys Social Customer Service Startup Airwoot

Airwoot is the company's fifth acquisition in the past 12 months.