How To Start Building Your Franchise Organization Join franchise experts Rick Grossmann and Rob Gandley at they explain the "building" phase of your franchising journey.

Originally aired Apr 05, 2021

Interested in franchising your business but curious to know what the process is like? The “building” phase is an initial step in the franchising process and an important one, but it can sometimes seem daunting. You may not know how much time to commit to this stage in the process, which resources can best help you and your team, or what you should even be “building.”

Fortunately, our experts, Rick Grossmann and Rob Gandley, have 30 years of franchising experience and know exactly what to expect during this period in your franchising journey.

Join us for the second episode of our four-part How To Grow Your Business Through Franchising webinar series. Once again, Jason Feifer, the editor in chief of Entrepreneur, will sit down with Grossmann and Gandley to discuss where your focus should be during this phase, plus, they will also

  • Share tips for how to get through the building stage with ease
  • Lay out the assets you’ll need to provide franchise owners with
  • Teach you how to onboard new franchise owners
  • Show you how to grow your franchise through incentives, rewards programs, and more

Rick Grossmann has been involved in the franchise industry since 1994. He franchised his first company and grew it to 49 location in 19 states during the mid to late 1990s. He served as the Chief Executive Officer and primary trainer focusing on franchise owner relations and creating tools and technologies to increase franchisee success.

Rob Gandley is currently Franchise Bible Coach's lead Martech Consultant and Chief Digital Officer. Prior to Franchise Bible Coach, Gandley was Partner & VP of Sales at SeoSamba, a digital marketing SaaS provider and agency.  During his time as VP of Sales, he oversaw the company's expansion into the Franchise industry which doubled the company's revenues in 4 years. In 2019 while at SeoSamba, Gandley launched two franchise marketing radio programs that bring the Franchise industry's best entrepreneurs to a growing audience of business-minded professionals. 

Upcoming Webinar

Marketing

How to Build a Personal Brand That Grows Your Business

In this live session, discover how our guest built a personal brand that fueled a near-$100M acquisition, then leveraged that same trust to launch his next venture into 1,400+ stores. Register now!

Running a Business

5 Leadership Strategies from Someone Who Rescued His Business from the Brink of Collapse

Join us for this free webinar to learn how to lead a company through turbulence and find success on the other side.

Marketing

How to Use Press & PR to Grow Faster Without a Big Budget

Get a step‑by‑step playbook for turning press coverage into one of your most powerful growth channels—without relying on a big ad budget. In this live session, Pace PR founder Annie Scranton breaks down exactly how to win earned media, boost credibility, and drive customers using the same strategies top brands use every day.​

Running a Business

How Recent Tax Changes Create New Opportunities for Solopreneurs and Small-Business Owners

Join us for a free webinar with Lisa Greene-Lewis, Principal Communications Manager and tax expert at Intuit TurboTax.

Running a Business

How Restaurant Owners Can Win Back Profits in 2026

Learn how successful restaurant owners are adapting and thriving, using strategies ranging from menu overhauls to new marketing tactics to technology-driven dining experiences that give a competitive edge.

Starting a Business

On Demand: How a Restaurant is Made

Opening a restaurant? Get insights and advice from chefs Rasheeda Purdie and Tom Colicchio on a bonus video episode of The Build, brought to you by TILIT and Square. Watch now.