Set the Model for Office Behavior

Any workplace is an eclectic group of personalities, and co-workers can rub each other the wrong way with the things they say and do. Some days, it's easy to annoy a co-worker without even trying.

But what about the subtle, petty slights that are meant to offend? Maybe it's an eye roll, a sarcastic reply or an exasperated sigh. These seemingly trivial acts of incivility speak volumes to employees on the receiving end who become less productive and less loyal.