Employee Engagement Has a Direct Link to Successful Business Outcomes
Highly engaged teams can generate a 10 percent increase in customer ratings and a 20 percent increase in sales.
Opinions expressed by Entrepreneur contributors are their own.
Employee engagement is hard to define. Some people think of it as how happy employees are or how committed they seem to reach business goals. Yet, there's a lot more to it than that. Employee engagement is a key metric that powers your organizational culture, keeps your team members focused and dramatically improves retention.
When people truly care about their work and collaborate as a team for the benefit of the company, productivity levels rise. This results in improved customer satisfaction and a positive impact on your bottom line.
Continue reading this article — and all of our other premium content with Entrepreneur+
For just $5, get access to a ton of exclusive content and resources that will help grow your entrepreneurial mindset. You’ll find:
- Exclusive content from our network of today’s leading CEOs and business strategists
- Receive our flagship Entrepreneur Magazine - free!
- No more ads, and get access to the Entrepreneur+ homepage
- Free E-books written by our staff and other industry thought leaders