Subscribe to Entrepreneur for $5

If You Want to Build Good Relationships, Stop Hiding Behind Your Email

This story appears in the December 2014 issue of Entrepreneur. Subscribe »

There's probably a good reason that late-night e-mail rant to a vendor backfired. When it comes to tough discussions, businesspeople need to stop texting and e-mailing and start talking, says Susan Pinker, a developmental psychologist and author of the new book The Village Effect: How Face-to-Face Contact Can Make Us Healthier, Happier, and Smarter.

illustration © BEDROSIAN

We had a heart-to-heart conversation with Pinker to find out why this matters so much for startups.

Continue reading this article - and everything on Entrepreneur!

Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.

Entrepreneur Editors' Picks