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5 Ways to Show Gratitude Every Single Day
This time of year everyone is expressing gratitude but this sort of mentality needs to occur all year long.
5 Ways to Pull Big Data Into Your Marketing Strategy
What do marketers and big data have in common? They both have an insatiable desire to know more about their targets.
Here's How to Tell a Buyer He's Wrong -- Without Losing the Business
'The customer is always right' no longer holds true.
3 Secrets to Making Your Online Customer Support a Success
Online customer service should make processes easier, not harder. Here's how your company can streamline its online customer-service approach,
Smoke and Mirrors: How to Sell Without Selling
Salespeople that focus on consultative selling behaves more like a consultant, giving genuinely useful advice to customers, rather than a salesman en route to bigger commissions.
Use the 'Puppy' Approach to Close More Sales
You know the approach you used as a kid to ask for a puppy? Well, this same tactic works in business, too.