4 Ways High-Tech Communication Might Be Hurting Your Business
Accessibility and a personal touch can make all the difference.

By Matt Fore •

Opinions expressed by Entrepreneur contributors are their own.
There may be something worse than poor customer service from a mega-company but, if there is, it hasn't been discovered. You wait on hold listening to the elevator loop of "Goodbye Yellow Brick Road" in hopes of telling your story from the beginning for the third time.
Too bad you were cut off. You can try again when the self-inflicted bald spots on the side of your head grow back.
Continue reading this article — and all of our other premium content with Entrepreneur+
For just $5, you can get unlimited access to all Entrepreneur’s premium content. You’ll find:
- Digestible insight on how to be a better entrepreneur and leader
- Lessons for starting and growing a business from our expert network of CEOs and founders
- Meaningful content to help you make sharper decisions
- Business and life hacks to help you stay ahead of the curve