How AI Can Revolutionize Our Broken Supply Chain Supply chains have become increasingly fragile — but technology can help humans forge new strength.
By John Monarch Edited by Maria Bailey
Key Takeaways
- How the pandemic exposed vulnerabilities and inefficiencies in our global supply chain.
- How Artificial Intelligence can tackle these issues head-on.
- Why a collaborative approach is needed — combining the strengths of AI and human expertise.
Opinions expressed by Entrepreneur contributors are their own.
The Covid-19 pandemic sent shockwaves through the global supply chain, exposing vulnerabilities and inefficiencies that were previously hidden. From inventory mismanagement to port backlogs, the pandemic magnified a myriad of issues that challenged even the most robust supply chains. As businesses search for innovative solutions to address these problems, Artificial Intelligence (AI) stands out as a powerful ally. We explore how AI-driven predictive analytics can support and enhance experienced human decision-making in the face of evolving global supply chain dynamics.
The power of AI in tackling supply chain challenges
The pandemic brought to light several key challenges that businesses must address to ensure smooth operations in their supply chains. By leveraging AI, organizations can gain insights into crucial aspects such as inventory management, container allocation, demand fluctuations, freight pricing and port operations. Let's examine how AI can help tackle some of these challenges.
Streamlining inventory management
Traditional inventory management systems often led to stockpiling or shortages due to inaccurate forecasting during the pandemic. AI-powered predictive analytics can process historical and real-time data to generate precise forecasts, allowing businesses to optimize inventory levels, reduce holding costs, and minimize stockouts. These systems continuously improve with more data, providing decision-makers with valuable insights to allocate resources effectively and ensure products are available where and when needed.
Related: 5 Areas Where Every Business Should Be Using Cognitive AI Today
Optimizing container allocation
The pandemic created a massive imbalance in global container distribution, leading to increased shipping costs and delays. AI can optimize container usage and allocation by analyzing factors like trade volumes, shipping routes, and port capacities. By identifying and predicting imbalances early on, AI helps businesses make data-driven decisions to redistribute containers and avert potential disruptions.
Mitigating the bullwhip effect
The bullwhip effect arises when minor fluctuations in consumer demand result in significant variations in orders throughout the supply chain, causing inefficiencies and waste. AI can provide end-to-end supply chain visibility and facilitate information sharing among stakeholders. By aggregating and analyzing data from various sources, AI-powered systems can detect patterns and correlations, reducing the bullwhip effect and enabling more effective collaboration among suppliers, manufacturers and retailers.
Stabilizing freight pricing
Freight pricing is traditionally volatile due to factors such as fuel costs, demand fluctuations, and geopolitical events. The pandemic further exacerbated this volatility. AI can enhance price forecasting and risk management by analyzing historical and real-time data, including economic indicators, market trends, and transportation costs. By predicting future price changes and identifying potential risks, AI enables businesses to make informed decisions on their shipping strategies, reducing costs and ensuring timely deliveries.
Related: 7 Tips for Reducing Your Shipping Costs
Reducing port backlogs
Port congestion became a major issue during the pandemic, resulting in delayed shipments, increased costs, and reduced supply chain efficiency. AI can improve port operations by providing real-time insights into cargo volumes, equipment availability, and vessel schedules. This information allows port authorities and shipping companies to better plan and allocate resources, reducing bottlenecks and enhancing overall efficiency. AI can also optimize the routing and scheduling of ships, trucks, and trains, ensuring seamless cargo transfers and minimizing delays.
Balancing inventory supply and demand
The pandemic led to sudden surges in demand for certain products, followed by oversupply, underscoring the need for dynamic inventory management. AI can help organizations maintain the right balance between supply and demand by continuously monitoring market trends, consumer behavior, and external factors like weather and geopolitical events. By predicting potential shortages or gluts, AI enables businesses to proactively adjust production and distribution plans, ensuring optimal inventory levels and minimizing waste.
Augmenting human decision-making with AI
AI-driven predictive analytics offers valuable insights and recommendations to enhance human decision-making. By processing vast amounts of data at incredible speeds, AI can identify trends and patterns that may be difficult or impossible for humans to discern. This capability can be especially useful in detecting and mitigating risks, enabling businesses to proactively address potential disruptions before they escalate.
Moreover, AI can help eliminate cognitive biases that may hinder effective decision-making. By providing objective, data-driven insights, AI assists decision-makers in evaluating their options more rationally and selecting the most optimal course of action. There's no replacement for decades of human experience in the supply chain, but there are strong ways we can use technology to help make those decisions more informed.
Collaborative approach: AI and human synergy
To fully harness the potential of AI in global supply chain management, organizations must adopt a collaborative approach that combines the strengths of both AI and human expertise. This involves integrating AI-powered tools and technologies into existing workflows and processes while fostering a culture that embraces innovation, data-driven decision-making, and continuous improvement.
Educating and training supply chain professionals on the benefits and applications of AI is crucial for successful implementation. By equipping employees with the necessary skills and knowledge, organizations can ensure that their workforce is prepared to harness the power of AI and contribute to the overall success of the business.
The pandemic has highlighted the need for agile, resilient and data-driven global supply chains. Artificial Intelligence offers a promising solution to the challenges faced by supply chain professionals, providing valuable insights and recommendations to support and enhance human decision-making. By leveraging AI-powered predictive analytics and fostering a collaborative approach between technology and human expertise, businesses can optimize their operations, reduce costs and mitigate risks, ensuring a more efficient and sustainable global supply chain for the future.