The Maker of an Internet-Connected Garage Door Disabled a Customer's Device Over a Bad Review
'I'm sorry Dave, I'm afraid I can't do that.'
3 Ways to Turn a Startup's Bad Professional Review Around
Bad reviews often arise because a company attempts to run before it can walk. So, if this is you, don't "run" just yet.
6 Rules for Influencing How Customers Will Review Your Brand
Just one bad review can have a devastating impact.