Bad Reviews

3 Ways to Turn a Startup's Bad Professional Review Around

Bad reviews often arise because a company attempts to run before it can walk. So, if this is you, don't "run" just yet.

George Chilton

· 5 min read

Tim Murphy

· 6 min read

7 Ways to Soothe a Customer Complaining Online

Customers can complain anonymously but you have to respond publicly. Be nice and patient.

John McAdam

· 3 min read

How to Respond to Bad Reviews to Build Customer Loyalty

Here's what to do when your business gets slammed on Yelp or other review sites.

Brett Relander

· 3 min read