Bad Reviews
More Posts on Bad Reviews
The Maker of an Internet-Connected Garage Door Disabled a Customer's Device Over a Bad Review
'I'm sorry Dave, I'm afraid I can't do that.'
3 Ways to Turn a Startup's Bad Professional Review Around
Bad reviews often arise because a company attempts to run before it can walk. So, if this is you, don't "run" just yet.
6 Rules for Influencing How Customers Will Review Your Brand
Just one bad review can have a devastating impact.
7 Ways to Soothe a Customer Complaining Online
Customers can complain anonymously but you have to respond publicly. Be nice and patient.
How to Respond to Bad Reviews to Build Customer Loyalty
Here's what to do when your business gets slammed on Yelp or other review sites.
