Consumer Reviews

Thought Leaders

How to Transform Your Management and Leadership Style With 360 Reviews

The potential impact that a 360 review has on an organization depends on the quality of the feedback and the insights it provides.

By Max Azarov

Marketing

Consumers View 5-Star Reviews as Too Good to Be True

By Catherine Clifford

Marketing

Behind the Curtain of Yelp’s Powerful Reviews

By Leigh Held

Tech

Why Crowdsourcing Is the Answer to Business-Software Reviews

By Godard Abel

Building a Business

Evolve or Die in the Age of the Consumer

Listening to and truly engaging with customers wherever and however they choose to engage is the new secret to organizational success.

By Lonnie Mayne