Customer Relationship Managment

The Essential Script for Releasing a Client
Problem Customers

The Essential Script for Releasing a Client

It's awkward, but knowing how to say adieu to a problem customer can make all the difference.
Kate Swoboda | 5 min read
Use Metrics to Maximize Results From Your Sales Team

Use Metrics to Maximize Results From Your Sales Team

Tracking key variables can focus, motivate and educate your staff, netting greater profits.
Dave Lavinsky | 3 min read