Etiquette Guy

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Why Your Emails Could Use an Exclamation Point (or Three)
Etiquette Guy

Why Your Emails Could Use an Exclamation Point (or Three)

Punctuation and other markers -- emoticons, slang and the like -- serve as stand-ins for facial expression and vocal intonation.
Ross McCammon
4 min read
Don't Pop Your Top: 5 Thoughts to Keep You Calm in an Angry Moment
Etiquette Guy

Don't Pop Your Top: 5 Thoughts to Keep You Calm in an Angry Moment

Even when anger takes over your brain, your inner Hulk can stay restrained.
Ross McCammon
5 min read
Why Silence Really Is Golden
Etiquette Guy

Why Silence Really Is Golden

Sometimes saying nothing speaks volumes.
Ross McCammon
5 min read
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