Etiquette Guy

Buying a Gift for Your Boss or Your Staff? Read This First.
How to Run a Small Business

Buying a Gift for Your Boss or Your Staff? Read This First.

Who are you really buying that gift for?
Ross McCammon | 5 min read
You're Not Using the Phone Enough and It's a Problem

You're Not Using the Phone Enough and It's a Problem

Stop only texting and emailing.
Ross McCammon | 6 min read
Be Honest: Are You the Office Bully?

Be Honest: Are You the Office Bully?

Take the quiz to find out.
Ross McCammon | 5 min read
If You Work From Home, Do This Every Day

If You Work From Home, Do This Every Day

It's time to give yourself a break.
Joe Keohane | 4 min read
The Don't-Be-a-Schmuck Guide to Rescheduling

The Don't-Be-a-Schmuck Guide to Rescheduling

Yes, it happens to everyone, but there's a right way and a wrong way to go about it.
Ross McCammon | 4 min read

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Why Your Emails Could Use an Exclamation Point (or Three)

Punctuation and other markers -- emoticons, slang and the like -- serve as stand-ins for facial expression and vocal intonation.
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Don't Pop Your Top: 5 Thoughts to Keep You Calm in an Angry Moment
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Don't Pop Your Top: 5 Thoughts to Keep You Calm in an Angry Moment

Even when anger takes over your brain, your inner Hulk can stay restrained.
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Why Silence Really Is Golden
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Why Silence Really Is Golden

Sometimes saying nothing speaks volumes.
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