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Online Returns

Predictive Analytics

How to Boost Customer Loyalty Using Analytics and Actionable Insights

Peter Sobotta

Peter Sobotta

Sep 9, 2016 · 3 min read
Retail Businesses

Improve Management of Retail Returns for a Better Customer Experience

Peter Sobotta

Peter Sobotta

Jan 19, 2016 · 3 min read
Customer Service

This Surprising Customer Service Exchange Has Gone Viral

Carly Okyle

Carly Okyle

Jan 15, 2016 · 2 min read
Online Returns

Why It's Time for Retailers to Embrace Online Returns

Make sure you see a good return policy as a critical step, not an afterthought.

Chris Dunn

Chris Dunn

May 20, 2015 · 6 min read
Return Policy

4 Things Shoppers Want in an Online Retailer's Return Policy (Infographic)

One way to give customers a special perk they will remember is to pay the return freight for undesired goods.

Harry Whitehouse

Harry Whitehouse

Jun 20, 2014 · 4 min read

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