Founder and CEO of Return Logic
Peter Sobotta is the founder and CEO of Return Logic, a technology startup that enables retailers to manage and optimize their product-returns strategy. Sobotta is a known industry expert and thought leader in the field of reverse logistics, ecommerce and supply-chain management.
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How to Boost Customer Loyalty Using Analytics and Actionable Insights
Returns data offers companies priceless insights that improve the customer experience.
A Smart Retail Return Policy Is Much More Than Free Shipping
The more retailers can learn about why products get returned, the more they can do to prevent them.
To Reduce Costly Retail Returns Start Listening to Your Front Line People
Nobody is likelier to have ideas for avoiding customer problems than whoever is solving those problems, face-to-face, with unhappy customers.
5 Easy Strategies to Prevent Costly Retail Returns
No longer seen as a cost of doing business, product returns are a real threat to the bottom line of all retailers.
Improve Management of Retail Returns for a Better Customer Experience
Poor returns policies and cumbersome returns processes are a significant obstacle to future sales.
3 Ways Smart Retailers Leverage Product Returns for Data
Mining returns data to prevent problems is an unexplored but huge driver for a better customer experience.