Phone Sales

The Top Software-Sales Tools That Drive Results

Many software tools help identify the selling activities that are predictive of success.

Jeffrey Fotta

Dialing for Dollars: Same Goal, Different Approach

Phones sales have moved from the call center to the field but can be as effective as ever with proper management.

Jeffrey Fotta

Music to Marketers' Ears: Americans Don't Totally Hate Waiting On Hold

Hold the phone. We're more patient than you think, especially if marketers pull these tricks.