Process improvements

Technology

The Power of Data: Four Ways Process Mining Can Save Your Business

Businesses today are not reaping the benefits of what we call 'process mining', instead relying on human instinct as a metric of process efficiency

By Gero Decker
Leadership

A Disastrous Project and Screaming Client Are Inevitable

Great leaders learn from everything, and a project gone wrong is no exception. Here's a process for doing just that.

Thought Leaders

A Single Leak Can Ruin Your Business. Here's How to Protect Yourself.

Find the weak links in your business and strengthen your processes with these tips.

Growing a Business

How This Founder Radically Reshaped His Workweek -- And Balanced His Life

By meticulously compartmentalizing his workweek, an entrepreneur is able to be more present at work and home.

Growing a Business

6 Tips to Make You Love (or at Least Tolerate) Cold Calling

The drive to call and call again is what builds success.