More From Gero Decker
Business Model
Why Customer-centricity Wins Out Every Time
Customer-centricity is synonymous with successful businesses, especially as markets are saturated with more choice than ever, and savvy customers are increasingly empowered to explore their options
Business
Process Excellence and Customer Satisfaction: Can Disruptors Have Both?
Focusing on process excellence is essential to performance, but it also has the potential to shift the central vision of a company away from the customer. Read how you can simultaneously achieve process excellence and customer satisfaction.
Business Plans
5 Things Disruptive Startups Must Consider When Setting Up Business Processes
For many disruptors, finding the right time to transition into the next period of growth while keeping up with - and scaling - their offering is a significant challenge. This is where business process management (BPM) comes in.
Banking
4 Ways Business Process Management Solutions Can Transform Big Banks
Despite the finance sector's rapid rate of change, the cost of non-compliance is colossal, and there's no question that financial institutions need to change their relationship with compliance
Data Analysis
The Power of Data: Four Ways Process Mining Can Save Your Business
Businesses today are not reaping the benefits of what we call 'process mining', instead relying on human instinct as a metric of process efficiency
Automation
How to Scale with Robots: Automation Done Right
Robotic Process Automation (RPA) is the way of the future when it comes to successfully scaling your business, but doing it well is more complex than a one-size-fits-all approach.
Growth Strategies
How to Battle Agile Complacency in Your Company
If agility is just tinkering around the edges, no one really understands the true, core processes at the heart of everything
Entrepreneurs
Building Entrepreneurial Connections in a Changing Market
A network is a blunt instrument if those within it can only make plans, but are unable to take action
Workplace culture
How to Embrace Uncertainty, and Create a Culture of Innovation
When business leaders aren't prepared for uncertainty in overall markets, employees become uncertain about their future
Data Security
The Best Way to Future-proof Any Business
Future of GDPR global compliance isn't about penalizing organizations, it's about protecting the consumer
CEOs
Why CEOs Need A Broader, More Transformative Culture Of Innovation
Imagine a future in which industry transformational shifts aren't seen as ruinous, but opportunities for employee engagement
Growth Strategies
Don't Want Your Business to Stagnate? Keep Your Customer At the Centre
Your culture needs to be customer-first, but more importantly, it needs to be action oriented