Refunds

Turns out Allstar's 'buy one, get one free' ad hook was allegedly cloaked in trickery. Now the as-seen-on-TV giant is forking over $8 million to settle charges that it hoodwinked customers.

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.

The tech company agreed to refund parents whose children made in-app purchases without their knowledge.

If your shipment was late, you might be owed a refund. Our three experts explain what to keep in mind.