Refunds
Snuggie Maker Wrapped Up in Not-So-Cozy Advertising Fraud Charges
Turns out Allstar's 'buy one, get one free' ad hook was allegedly cloaked in trickery. Now the as-seen-on-TV giant is forking over $8 million to settle charges that it hoodwinked customers.
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3 min read
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
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5 min read
FTC Orders Apple to Pay a Minimum of $32.5 Million Over In-App Purchases
The tech company agreed to refund parents whose children made in-app purchases without their knowledge.
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2 min read
Entitled to a Shipping Refund? Get Help Collecting It.
If your shipment was late, you might be owed a refund. Our three experts explain what to keep in mind.
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4 min read