More Posts on Refunds
Snuggie Maker Wrapped Up in Not-So-Cozy Advertising Fraud Charges
Turns out Allstar's 'buy one, get one free' ad hook was allegedly cloaked in trickery. Now the as-seen-on-TV giant is forking over $8 million to settle charges that it hoodwinked customers.
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
FTC Orders Apple to Pay a Minimum of $32.5 Million Over In-App Purchases
The tech company agreed to refund parents whose children made in-app purchases without their knowledge.