Refunds

News and Articles About Refunds

Judge Orders Amazon Refunds for Children's In-app Purchases
Amazon

Judge Orders Amazon Refunds for Children's In-app Purchases

The ecommerce giant must set up a year-long process to reimburse parents whose children made in-app purchases without permission.
Microsoft Will Give You Money for Your Old MacBook
Microsoft

Microsoft Will Give You Money for Your Old MacBook

The company is paying $200 for Windows machines and $300 for Apple ones.
Snuggie Maker Wrapped Up in Not-So-Cozy Advertising Fraud Charges
Fraud

Snuggie Maker Wrapped Up in Not-So-Cozy Advertising Fraud Charges

Turns out Allstar's 'buy one, get one free' ad hook was allegedly cloaked in trickery. Now the as-seen-on-TV giant is forking over $8 million to settle charges that it hoodwinked customers.
Kim Lachance Shandrow
Right or Wrong, You're Not Going to Win the Argument With the Customer
Customer Service

Right or Wrong, You're Not Going to Win the Argument With the Customer

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
Gene Marks
FTC Orders Apple to Pay a Minimum of $32.5 Million Over In-App Purchases
Growth Strategies

FTC Orders Apple to Pay a Minimum of $32.5 Million Over In-App Purchases

The tech company agreed to refund parents whose children made in-app purchases without their knowledge.
Laura Entis
Entitled to a Shipping Refund? Get Help Collecting It.
Growth Strategies

Entitled to a Shipping Refund? Get Help Collecting It.

If your shipment was late, you might be owed a refund. Our three experts explain what to keep in mind.
Samantha Drake
OK

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