Response Time

Customer Service

Customer Service Depends on Relationships Even in the Mobile Age

Our instant-gratification culture means you need to respond quickly, provide value and let customers decide how and when to start the conversation.

Cynthia Johnson | 6 min read

				
What Is Your Internet Response Strategy?If you don't have a process, in writing, for following up sales leads you are not likely to follow up at all.

				Grant Cardone
			
					|			5 min read
			
Managing a Crisis to Avert #MajorfailHaving an airtight crisis response plan in place can help mitigate even the worst disaster.

				Brenton Hayden
			
					|			7 min read
			
3 Key Steps for Crisis CommunicationNo business is immune to experiencing a crisis, but how a company responds determines if it can weather the storm or not.

				Small Business PR
			
					|			3 min read
			
Beat Your Competition Into the GroundCustomers remember what's put out in front of them first, so it pays to be fast.

				John Brubaker
			
					|			4 min read