You Need to Stop Making These 5 Customer Service Mistakes
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News and Articles About Retail Sales
Forget Cyber Monday: Here Are the 2015 Holiday Retail Sales Trends
What's clear is that marketers are wasting time and losing customers during the holidays.
U.S. Retail Sales Weak, Cast a Cloud on Consumer Spending
Economists had expected core retail sales to rise last month. They fell.
From Grand Theft Auto to Halo, Hot Video Games to Shine This Holiday Season
New consoles are great, but the real fun usually doesn't start until a year or so after when new games hit store shelves.
This Software Company Wants to Help Retailers Compete Against Amazon
An engineer gives retailers a fighting chance in the online price wars.
Could Hiring Snobby Salespeople Boost Your Sales?
new luxury shopping study suggests customers are more likely to make a purchase when dealing with a rude sales associate.
GameStop Shares Plummet on Weak Outlook
GameStop lowered its fourth-quarter and full-year earnings guidance after suffering declines in video-game sales during the holiday period.
Is Mass Customization the Future of Retail?
Letting your customer into the design process can boost engagement – and profits.
'Supermarket Superstar' Mentor Serves Up 7 Tips for Product Development
With clients like Starbucks, Yoplait and Betty Crocker, DINE marketing president Chris Cornyn offers up business advice for entrepreneurs -- foodies and all.
Crocodile Tears? Crocs Blames Earnings Drop on the Weather
The colorful, rubber footwear company said cold weather contributed to plunging profits in the second quarter.
Modest Rise in Retail Sales Could Signal Slowdown in U.S. Economy
Retail sales rose less than expected in June, the latest sign of sluggish economic growth.
How to Get Mobile 'Showrooming' Shoppers to Buy More In-Store
What you can do to stop losing business to customers who browse your wares in-store but buy online from someone else.
Shoppers Spend $5.5 Billion on Small Business Saturday
Small-business owners say Black Friday and Cyber Monday did little for their bottom line, but Thanksgiving weekend sales still came in slightly better than expected.
Cheryl Winokur Munk
Website Makes Boutique Fashions Available Anywhere
Shoptiques brings cutting-edge creations from brick-and-mortar boutiques online.
Starting a Business
7 Layout Secrets of the Big Retail Chains
The right design and displays can steer customers to more merchandise and keep them shopping longer.
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