reverse logistics
Growing a Business
A Smart Retail Return Policy Is Much More Than Free Shipping
The more retailers can learn about why products get returned, the more they can do to prevent them.
Growing a Business
To Reduce Costly Retail Returns Start Listening to Your Front Line People
Nobody is likelier to have ideas for avoiding customer problems than whoever is solving those problems, face-to-face, with unhappy customers.
Growing a Business
5 Steps to Make the Most of a Product Return
Smart retailers leverage products returns to improve the customer experience and drive repeat sales.
Business Ideas
Improve Management of Retail Returns for a Better Customer Experience
Poor returns policies and cumbersome returns processes are a significant obstacle to future sales.