Reviews

Growing a Business

Bad Reviews Can Destroy a Small Business. But If You Get One, Here's How to Bounce Back.

A one-star review can hurt your ego — and your business. But it's possible to prevent (and remedy!) this scary scenario.

Growing a Business

It's Time to Prioritize Regular Performance Reviews — Here's Why Reviews Are Essential for Employee and Company Growth

Regular check-ins, focused discussions about goals and progress and constructive feedback build a thriving work environment.

Leadership

How to Transform Your Management and Leadership Style With 360 Reviews

The potential impact that a 360 review has on an organization depends on the quality of the feedback and the insights it provides.

Marketing

How to Score Your Business Reputation Online

Knowing how to score your company's reputation can provide a clearer picture of how consumers see your brand and how you stack up against the competition.

Growing a Business

5 Ways to Grow Your Startup With Online Reviews

Online reviews are perhaps your #1 asset for winning new customers, even as a startup. Here's how to use reviews creatively to win more business.

Growing a Business

Here's Why You Shouldn't Worry About Your Business Getting Bad Reviews

You may feel disappointed when bad reviews are posted about your business, but it's not really something you should worry about.

Social Media

Are Online Reviews Reliable? You Need to Read This

Businesses are making a conscious effort to curb negative reviews, including calling out fake reviews on social media

Marketing

5 Tips for Getting More Online Reviews for Your Small Business

A good old-fashioned 'thank you' online or in person goes a long way toward convincing customers to give you 'stars.'

Marketing

How to Spot a Fake Review For Your Product

As an entrepreneur running an e-commerce portal or one listing your products on one, how do you stop fake reviews from ruining your business?

Growth Strategies

How to Identify the Gaps in Performance Reviews and Solving Them

Performance reviews is not just about evaluating your employee's work, but they also give managers a huge insight into the current and future path of the organization

Employee Experience & Recruiting

Can the Annual Review Be Replaced By an App?

More companies are turning to apps that offer real-time feedback from bosses, peers and subordinates alike. But do they work?

Marketing

How Customer Testimonials Can be the Best Marketing Tool

By encouraging customer testimonials, entrepreneurs can leverage it to bring validation for their product.

Marketing

Respect People's Right to Review Your Company Online, Even When There's Bitching Involved.

"Asking if a company has ever had a bad review online is like asking if someone's ever been on a bad date," said one president.

Business News

Netflix to Replace 5-Star Ratings With Thumbs Up or Down

You either liked it or you didn't; no more internal debates over just how much or how little you enjoyed something.

Starting a Business

What 70 Airbnb Stays Can Teach Anyone About Running Any Business

Anticipate needs, don't lose your cool, and manage expectations, just to start.