Netflix to Replace 5-Star Ratings With Thumbs Up or Down
You either liked it or you didn't; no more internal debates over just how much or how little you enjoyed something.
What 70 Airbnb Stays Can Teach Anyone About Running Any Business
Anticipate needs, don't lose your cool, and manage expectations, just to start.
If You Want to Be a Successful Entrepreneur, Ask Yourself These Questions
The quality of your life is determined by the questions you ask yourself.
Amazon Sues More Than 1,000 People Over Fake Reviews
Some Fiverr users were allegedly paid to publish Amazon reviews.
How to Get Your Business on Amazon's New Home Services Platform
Amazon is giving small businesses a way to reach customers, but is looking for a particular set of criteria.
4 Cool-Headed Strategies for Responding to Negative Comments Online
These days, when a customer is upset with their experience, the first thing they do is announce their opinion on social media and web forums.
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
French Court Sides With Business Owner Over Negative Online Review
The decision creates a new crime of 'being too highly ranked' on a search engine, the blogger says.