Reviews

News and Articles About Reviews

What 70 Airbnb Stays Can Teach Anyone About Running Any Business
How to Start a Small Business

What 70 Airbnb Stays Can Teach Anyone About Running Any Business

Anticipate needs, don't lose your cool, and manage expectations, just to start.
If You Want to Be a Successful Entrepreneur, Ask Yourself These Questions
Entrepreneur Network

If You Want to Be a Successful Entrepreneur, Ask Yourself These Questions

The quality of your life is determined by the questions you ask yourself.
Peter Voogd
Amazon Sues More Than 1,000 People Over Fake Reviews
Amazon

Amazon Sues More Than 1,000 People Over Fake Reviews

Some Fiverr users were allegedly paid to publish Amazon reviews.
How to Get Your Business on Amazon's New Home Services Platform
Service Business

How to Get Your Business on Amazon's New Home Services Platform

Amazon is giving small businesses a way to reach customers, but is looking for a particular set of criteria.
Laura Entis
5 Steps to Align Your Reward Process and Reach Your Company Goals
Goals

5 Steps to Align Your Reward Process and Reach Your Company Goals

Ambitious goals and transparency on progress radically improves engagement.
Kris Duggan
4 Cool-Headed Strategies for Responding to Negative Comments Online
Social Media Marketing

4 Cool-Headed Strategies for Responding to Negative Comments Online

These days, when a customer is upset with their experience, the first thing they do is announce their opinion on social media and web forums.
Terry Powell
Leverage Honest Reviews to Rack Up New Customers
Reviews

Leverage Honest Reviews to Rack Up New Customers

Candid feedback from past clients can prompt potential buyers to move forward with a purchase.
Karen Mishra
Right or Wrong, You're Not Going to Win the Argument With the Customer
Customer Service

Right or Wrong, You're Not Going to Win the Argument With the Customer

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
Gene Marks
The 4 E's of Exceptional Entrepreneurship
Make More Happen

The 4 E's of Exceptional Entrepreneurship

The hardest part about being an entrepreneur isn't coming up with the next genius idea, it's getting it out there.
Jeff Boss
French Court Sides With Business Owner Over Negative Online Review
Censorship

French Court Sides With Business Owner Over Negative Online Review

The decision creates a new crime of 'being too highly ranked' on a search engine, the blogger says.
Geoff Weiss
Behind the Curtain of Yelp's Powerful Reviews
Yelp

Behind the Curtain of Yelp's Powerful Reviews

The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
Leigh Held
Satisfy Customers With These 5 Pointers, Then Expect More Customers
Customer Service

Satisfy Customers With These 5 Pointers, Then Expect More Customers

In the age of social media, both positive and negative reviews can spread like wildfire.
Alex Bäcker
Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature
Yelp

Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature

Facebook's new feature is a direct jab at competitors like Yelp.
Laura Entis
How to Accumulate Good Customer Reviews That Stick
Customer Feedback

How to Accumulate Good Customer Reviews That Stick

Posting fake reviews and asking customers to post reviews can land you in trouble with Yelp and Google. Instead, follow these tips.
Jonathan Long
OK

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