Setting Expectations

Employee Experience

What Clark Griswold's 'Christmas Vacation' Teaches Us About the Employee Experience

The Christmas comedy classic brilliantly reveals the consequences of failing to meet the unspoken, but not unreasonable, expectations employees have.

How to Finish 2016 With a Bang

Use the momentum of Q4 to slingshot yourself to greater success in the new year.

The 4 Essentials You Must Know to Hire Freelancers Effectively

Freelance workers can benefit your business. Make sure you are making the best use of their time -- and your money.

Exceeding Client Expectations Just Leads to Really Entitled Clients

The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.

Busy Is As Busy Does

Instead of calling yourself busy, say you are setting priorities.

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Entrepreneur Mindset

The Antidote for Overwhelm Is Asking for What You Need

If you never tell people you need a break, don't be surprised when they push you to the snapping point.