Setting Expectations

10 Mistakes People Make When Starting a Digital Marketing Agency

Focus on showing customers the value you bring to the table, gain their trust and make them see you're the expert they need.

JC Hite

What Clark Griswold's 'Christmas Vacation' Teaches Us About the Employee Experience

The Christmas comedy classic brilliantly reveals the consequences of failing to meet the unspoken, but not unreasonable, expectations employees have.

Matthew Wride

How to Finish 2016 With a Bang

Use the momentum of Q4 to slingshot yourself to greater success in the new year.

Sean Kelly

The 4 Essentials You Must Know to Hire Freelancers Effectively

Freelance workers can benefit your business. Make sure you are making the best use of their time -- and your money.

Jeffrey Dake

Exceeding Client Expectations Just Leads to Really Entitled Clients

The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.

William Bauer

Busy Is As Busy Does

Instead of calling yourself busy, say you are setting priorities.

Jim Joseph

The Antidote for Overwhelm Is Asking for What You Need

If you never tell people you need a break, don't be surprised when they push you to the snapping point.

Dixie Gillaspie