Watson

Personalization

Why a 'Personal' Customer Experience Is Critical to Your Business' Success

Personalization? Customers don't fear it; they expect it. Just be sure to be transparent about how you use their data.

How AI Machines Could Save Wall Street Brokers' Jobs

Morgan Stanley creates a love triangle with the machine.

How Self-Learning Software Is Already a Huge Part of Your Life

Artificial intelligence has been a thing of the future for so long that we can easily overlook how important it is now.

The World's Biggest Serena Williams Fan Is a Computer

Entrepreneur took a behind-the-scenes tour of the U.S. Open and met a diehard rackethead named Watson.

Watch: IBM's Watson Created a Super Creepy Movie Trailer All By Itself

The tech giant's artificially intelligent system put together a trailer for a movie about an artificially enhanced human. We know, so meta.

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Artificial Intelligence

IBM's Watson Could Be Your Next Shopping Partner

Cognitive, artificial intelligence is moving into e-commerce.