How to Adapt Your Messaging to the Sudden Change in the Marketplace Join Neil Gordon, a communication consultant, as he discusses best practices when changing up your brand's messaging.

Originally aired Apr 14, 2020

With the COVID-19 scare changing the way we all do business only several weeks ago, established companies are now scrambling to adapt to a whole new and sudden shift in meeting customers’ needs. And with existing offers already in place and ready to be sold, it can be tempting to simply make those same offers and hope for the best. But given how people are now buying for very different reasons, how is a company supposed to pivot their messaging without redoing their entire business model from scratch?

A brand is defined not by the offers it makes but the impact it has. And a successful pivot comes from the business’s leaders having clarity around this underlying impact. When it does, they can adapt their messaging to address a different problem the customer now has but still make their original offer – or at least a slightly modified version of their original offer. Then, as they address this need in the short-term, they have the option to build out other offers as a part of a longer-term strategy.

Join Neil Gordon, a communication consultant who focuses on helping clients deliver compelling messages, as he discusses best practices when changing up your brand's messaging. 

Attendees will learn:
- A simple exercise that teaches businesses how to go beneath the surface of their offers to define their impact
- A simple structure for crafting a powerful elevator speech/message in just a few sentences
- A few simple sentence stems that will help them to frame marketing copy, content for content marketing

Upcoming Webinar

Starting a Business

International Franchise Expo London

The International Franchise Show connects aspiring entrepreneurs with leading franchise brands, offering expert advice, live seminars, and opportunities to explore business ownership in one dynamic event.

Running a Business

How to Build Your Own AI Assistant (No Coding Needed)

What if your AI tool already knew how you work before you typed a single word? Join this hands-on session on April 29th, you'll build that system yourself.

Running a Business

How Data-Driven Storytelling Can Point Your Business Toward Profit and Growth

Join us for this free webinar to learn how financial leaders can convey impactful insights to key stakeholders during a challenging economy.

Starting a Business

On Demand: How a Restaurant is Made

Opening a restaurant? Get insights and advice from chefs Rasheeda Purdie and Tom Colicchio on a bonus video episode of The Build, brought to you by TILIT and Square. Watch now.