Laura Hale Brockway

Avoiding Punctuation 'Mass Hysteria'
Communications

Avoiding Punctuation 'Mass Hysteria'

Hyphens and dashes have different uses. They cannot be used interchangeably.
3 More Examples of Bad Email Manners
Email Marketing

3 More Examples of Bad Email Manners

Plus an example of one organization that is going back to print over complaints of email overload.
What Your Writing Says About Your Personality
Personality

What Your Writing Says About Your Personality

According to Watson the computer, anyway.
4 Examples of Bad Email Manners
Email Marketing

4 Examples of Bad Email Manners

Huge, unsolicited attachments and pretending you know someone you don't are among this writer's no-nos.
41 Alternatives to the Word 'Cool'
Communication Strategies

41 Alternatives to the Word 'Cool'

If the word 'cool' is wearing out its welcome in your personal lexicon, try these synonyms.
8 Commonly Misunderstood Words
Communication Strategies

8 Commonly Misunderstood Words

Be careful when you use words such as 'comprise,' 'averse' and 'imply.' They are often used incorrectly.
32 Alternatives to 'A Lot'
Writing

32 Alternatives to 'A Lot'

Do you find yourself using the term 'a lot' with regularity? Break the habit with these more-specific synonyms.
5 Things You Can Learn From a Poorly Designed Website
Web Design

5 Things You Can Learn From a Poorly Designed Website

Websites without clear labels, that require multiple clicks to get to the most important stuff, and otherwise frustrate can serve as an example of what not to do.
15 Tips to Make Writing Less Hellish
Writing

15 Tips to Make Writing Less Hellish

Writing doesn't need to be a tedious and frustrating task. Consider these tips to get your creative juices flowing.
7 Tips to Help You Remember Names Better
Names

7 Tips to Help You Remember Names Better

Whether you're trying to impress a prospective client, networking to find a job, or meeting new co-workers, you don't want to be caught forgetting someone's name.
What Would Jane Austen Do? A Guide to Social Media Etiquette
Social Media

What Would Jane Austen Do? A Guide to Social Media Etiquette

The author famous for her characters who make life-changing social blunders can teach social media users a thing or two.
How to Keep Customers Focused on Your Website
Technology

How to Keep Customers Focused on Your Website

Research shows that the Internet has diminished readers' attention spans. Make it easier for your readers to grasp your point by adhering to these tips.
10 Tips for Writing Better Online Marketing Content
Marketing

10 Tips for Writing Better Online Marketing Content

When a customer starts the conversation, it takes more to keep it going than a standard sales push.