Leyla Seka

Leyla Seka

SVP & GM of Desk.com
Leyla Seka is the senior vice president and general manager of Desk.comSalesforce's all-in-one customer service app for fast-growing companies. In her six years at Salesforce, Seka has held a variety of positions across product management, product marketing and business operations, helping to build a scalable infrastructure to support the company’s business. Prior to Salesforce, she worked in product management and marketing organizations at Primavera Systems (acquired by Oracle), Evolve Software, Vivant and Eutron SPA. Seka also spent two years as a Peace Corps officer in Mali.
What the Airplane 'Knee Defender' Teaches Us About Human Empathy
Company Culture

What the Airplane 'Knee Defender' Teaches Us About Human Empathy

You might think empathy is just a touchie-feelie hippie notion, but it's also smart business.
5 Tips on Building an Epic Customer-Support Team
Customer Service

5 Tips on Building an Epic Customer-Support Team

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Your Secret Resource to Get a Better Product: Customer Service
Customer Service

Your Secret Resource to Get a Better Product: Customer Service

Move beyond the minimum viable product with the help of your staff to develop the most valuable product.