How to Keep Employees On-Task When They're Online

Magazine Contributor
Entrepreneur Contributor
1 min read

This story appears in the November 2014 issue of Entrepreneur. Subscribe »

Q: How do I monitor ’ personal use of during ?

A: Nancy Flynn, founder and executive director of the ePolicy Institute, advises entrepreneurs to follow the three E’s. 

Establish a formal policy. This should clarify with whom employees can communicate during the workday, for how long and for what basic reasons. “You cannot expect employees to be compliant if they don’t know what the rules are,” Flynn says. “You want to incorporate personal-use rules in every policy.”

Educate your staff. With a policy in place, Flynn says, companies must train employees in digital dos and don’ts. Make sure, for example, that they know the of disparaging the boss on or of e-mailing an inappropriately racy joke to a co-worker. Once is completed, “the likelihood that employees will post content in violation of your policy is really reduced.” 

Enforce the rules. Beyond simple observance and , this may require technology such as monitoring software—a minimal expenditure compared to the of a lawsuit. 

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