How One Man Is Helping Businesses Reach More Customers With Cost-Effective, Inclusive Products
Twenty-five years after the passage of the Americans with Disabilities Act, Patrick Hughes Jr., founder and CEO of Inclusion Solutions, still hears of gaps in its coverage. In a recent meeting, Hughes learned that Joe Martin, an alderman with quadriplegia, can’t get through the doors of 95 percent of the businesses in his town of Appleton, Wis., even though most are ostensibly ADA-compliant.

“These companies are thinking they’re compliant because they’re meeting the minimum requirements,” Hughes explains. “People are going to the minimum standards as opposed to looking at the spirit—and the spirit has been missed.”
Continue reading this article - and everything on Entrepreneur!
We make some of our best content available to Entrepreneur subscribers only. Become a subscriber for just $5 to get an ad-free experience, exclusive access to premium content like this, and unlock special discounts.
Entrepreneur Editors' Picks
-
How Millionaires Prepare for a Recession, According to a Former Wall Street Trader
-
5 Self-Care Habits of Every Successful Entrepreneur
-
Listen Closely to What People Ask You. That's Where to Find Your Hidden Power.
-
Gen Z Customers Want More. This 3-Step Strategy Will Help Your Company Give It to Them.
-
This Founder Was Madly Pulling a Pandemic Pivot When...the FBI Showed Up at Her Door With Guns, Seized Her Money and Told Her Husband He Was the Target of a Criminal Investigation
-
Take Customer Service to the Next Level With These Service-Based Franchises
-
Define Your Short-Term Goals With These 3 Components for Long-Term Success