
Andrei Papancea
Entrepreneur Leadership Network VIP
CEO, CPO, and Co-Founder of NLX
Prior to NLX, Andrei built the Natural Language Understanding platform for American Express, processing millions of conversations across AmEx’s main servicing channels. Now, Andrei steers his ideas through 21st-century technology to realize innovation in AI-integrated customer interaction.
Follow Andrei Papancea on Social
Latest
How to Use AI to Increase Business and Make Customers Happy
A teacher of artificial intelligence engineering at Columbia and NYU is adamant: Taking a human approach with your customers can set your company apart.
More Authors You Might Like
-
Ivan Baidin
CEO
-
Jacinda Santora
Growth + Messaging Strategist
-
Christopher Tompkins
CEO of The Go! Agency
-
Kenny Au
Game Changers
-
Kenneth Burke
Vice President of Marketing
-
Peter Daisyme
Co-founder of Hostt
-
Evgeny Chuprov
Non-executive director of Mirai Flights
-
Krista Mashore
CEO of Krista Mashore Coaching