Kate Taylor is a reporter at Business Insider. She was previously a reporter at Entrepreneur. Get in touch with tips and feedback on Twitter at @Kate_H_Taylor.
The sister chains are upping brand standards to appease the quality-oriented customer.
Julie and Kevin McAdoo say, if they had to do it all over again, they'd start with the franchise, not the startup.
The New Jersey cook spat on an overly demanding customer's roll.
Josh Newman is known for his work in venture capital, film and fitness – and now, allegedly, for defrauding investors.
Like to complain about McDonald's? You'd fit right in at the company's shareholders' meeting.
After eight years as an Air Force officer, Tammy Tubbs decided to open up a Papa Murphy's franchise.
The burger chain runs commercials starring swimsuit models for the same reason it is putting a hotdog on top of a cheeseburger: because 'young, hungry guys' love it.
Aislinn Smith first appeared in 'Entrepreneur' 20 years ago, after founding a dance studio as a teenager. Here's what she's been up to in the last two decades.
The breastaurant chain says that the franchisee failed to take action following warnings from police and corporate headquarters.
After a life of playing and coaching sports, Heidi Parr became a multi-unit Power Train franchisee.
Here's how the chain serves up consistent, quality coffee to its army of loyal customers from China to Southern California.
The partnership between the union and franchisees is far from over.
The franchise industry just got a clue to untangling a knotty problem.
In celebration of McDonald's 75th birthday, here are some of the chain's wackiest recent menu items and marketing tactics in the last year.
There's no easy path to success. Even one in six franchisees who land SBA loans wind up with failing businesses.