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The donut and coffee chain grew same-store sales nearly 3 percent, as franchisees were forced to get flexible due to difficult conditions.
Don't go into business scared of the unknown, says HealthSource franchisee David Mathias.
The parent company is taking over KFC's domestic marketing as franchisees remodel back of house.
The company is cooking up a recipe for a financial turnaround and will reveal it on May 4.
Jerry Baltus is not only a business coach for franchisees and other business owners – he's a franchisee himself.