Altaworx was founded in 2003 by Rickie Richey to address the emerging demand for Voice over Internet Protocol (VoIP) business telephone systems. His vision was to build a company that not only provided leading-edge technology but also focused on helping customers drive revenue, control expenses, increase productivity and operate more efficiently. To maximize impact, Altaworx became a member of the BellSouth Business Partner Program (now AT&T Alliance Channel). As a member of AT&T's Partner Exchange, Altaworx is able to purchase and resell AT&T IP voice, data and mobility products. Being a part of the Partner Exchange also enables Altaworx to extend its reach to a wider variety of customers, including government, education and medical organizations.