Six Entrepreneurs Share Tricks For Diffusing Office Conflict Arguments are bound to happen. Here's how to deal with them.
1. Confront it.
"If people come to me with a conflict, my first question is whether they've addressed the person or people directly. If they haven't, I send them back. I'm clear about this expectation from day one, and employees' performance reviews include ranking their ability to provide constructive feedback. Aligning incentives to this value has led to a zero-drama, zero-gossip workplace." -- Lauren Schulte, CEO and founder, The Flex Company