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More Posts on BC Reviews
5 Big Brand's Mistakes Solved
How five companies messed up -- and what they should have done.
3 Ethical Ways to Boost Positive Online Reviews
A look at the strategies some entrepreneurs are using when generating and making the most of their customers' comments.
When Bad Online Reviews Cost Business
A Washington, D.C., contractor sues a dissatisfied customer for $750,000 over a negative Yelp review.