Business Etiquette

News and Articles About Business Etiquette

The Don't-Be-a-Schmuck Guide to Rescheduling
Etiquette Guy

The Don't-Be-a-Schmuck Guide to Rescheduling

Yes, it happens to everyone, but there's a right way and a wrong way to go about it.
Ross McCammon
12 Passive-Aggressive Text Phrases I Use That Are Destroying My Business
Personal Branding

12 Passive-Aggressive Text Phrases I Use That Are Destroying My Business

Maybe you think you're being polite but everybody else thinks you're being a jerk.
John Rampton
Why Your Emails Could Use an Exclamation Point (or Three)
Etiquette Guy

Why Your Emails Could Use an Exclamation Point (or Three)

Punctuation and other markers -- emoticons, slang and the like -- serve as stand-ins for facial expression and vocal intonation.
Ross McCammon
9 Rules of Open-Office Etiquette
Office Etiquette

9 Rules of Open-Office Etiquette

When the rules of open-office etiquette are observed, camaraderie, communication and collaboration will ensue.
Jacqueline Whitmore
The 5 Elements of the Consummately Tactful Professional
Professionalism

The 5 Elements of the Consummately Tactful Professional

The ability to speak truthfully without causing offense is an invaluable asset in the world of business.
Jacqueline Whitmore
20 Things You Are Doing Wrong With Email
Email

20 Things You Are Doing Wrong With Email

Email is a reflection of our personal brand. Why, then, do so many people fail to proofread what they wrote, regretfully send out angry messages and disregard basic etiquette?
Peter Gasca
No Successful Salesperson Is Too Proud to Use Any of These 12 Shameless Tactics
Closing Sales

No Successful Salesperson Is Too Proud to Use Any of These 12 Shameless Tactics

There is nothing wrong with "returning'' a call the prospect said they were going to give you but, apparently, has forgotten to.
Gene Marks
The Do's and Don'ts of Email Etiquette
Email

The Do's and Don'ts of Email Etiquette

Don't forget, when dashing off an email, that a person you have a business relationship with will judge you by what you write.
Jacqueline Whitmore
Good Manners Are a Career and Business Necessity
manners

Good Manners Are a Career and Business Necessity

One rude person can upset the ambience of the entire office, disrupting teamwork and alienating customers.
Jacqueline Whitmore
How to Navigate Happy Hour When You're the Boss
Bosses

How to Navigate Happy Hour When You're the Boss

It's good to loosen up with the team, just not too much.
Jacqueline Whitmore
7 Tricks for Never Forgetting Your Manners Anywhere in the World
Global Business

7 Tricks for Never Forgetting Your Manners Anywhere in the World

Business can take you anywhere in this interconnected world but wherever you go, people think well of people who are polite.
Jacqueline Whitmore
8 Tips for Penning a Thank-You Note That Will Be Treasured
Etiquette

8 Tips for Penning a Thank-You Note That Will Be Treasured

Handwritten notes are classic and rare, which makes the sender classy and uncommon.
Jacqueline Whitmore
How Not to Look Like a Fool When Ordering Wine at a Business Dinner
Etiquette

How Not to Look Like a Fool When Ordering Wine at a Business Dinner

Business dinners can be tricky to navigate, especially if this is your first time hosting a new client, networking with an industry titan or taking out your employees.
Andrew Meggitt
What the Uber Snafu Teaches About Avoiding Inappropriate Public Statements
Business Etiquette

What the Uber Snafu Teaches About Avoiding Inappropriate Public Statements

Steer clear of unsuitable business remarks and blunders that will ricochet well beyond a private gathering.
Carm Lyman