Business Etiquette
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12 Passive-Aggressive Phrases That Can Destroy Your Business
Maybe you think you're being polite, but everybody else thinks you're being a jerk.
10 Things to Never Say in an Email
Emails can stick around for a long time, and you never know what might get dug up down the road.
My Experience and a New Study Agree: Bungled Conference Calls Cost Businesses Big Money
We got on the phone with the client to clear the air and save the project. They fired us instead.
7 Ways to Break Bad High-Tech Habits
Improve your professional and personal life with these simple tips.
The 9 Indisputable Rules of Techno-Etiquette
How we communicate has changed, but our need to treat others with respect has not.
Business Etiquette Basics From Around the World (Infographic)
Know these cultural differences before you take your business to a new country.
How I Turned Cell Phone Addiction Into a PR Opportunity
Having dinner with business associates? Put down the damn phone.
The New Rules for Business Rides in an Uber, a Driverless Car and More
There's a proper time to sing, to sleep and to make small talk.
8 Ways to Gracefully Receive a Compliment
Everyone wants praise but nice people often are often inadvertently rude when they receive it.
How to Rock the Company Picnic and Go Home With Your Reputation Intact
The trick is being the life of the party without later being the butt of the jokes.
The Don't-Be-a-Schmuck Guide to Rescheduling
Yes, it happens to everyone, but there's a right way and a wrong way to go about it.
Why Your Emails Could Use an Exclamation Point (or Three)
Punctuation and other markers -- emoticons, slang and the like -- serve as stand-ins for facial expression and vocal intonation.