call centre

Artificial Intelligence

This AI Startup Is Improving Customer Call Experience

Observe.ai, a voice AI platform that performs continuous and automatic analysis on calls, plans to raise a new round of funding this year.

Want to Avoid Duplicating Work? Try These #3 Hacks if You are a Fintech Buff

Technology solutions used at the agency-level to manage smaller teams and processes can be integrated with larger systems (and ERPs) of parent companies