call centre
How AI is Transforming Outbound Call Centers
The Call Center industry is on fire. With both changes to long-term foundational technologies and sudden creation of new ones, the ever-competitive world of outbound call centers is changing at a pace that was hard to imagine even a year ago. Dmitri Lepikhov, CEO of the telephony company MightyCall, has an opinion about the future of the industry.
Observe.AI Bags $54 Mn In Series B Round Led By Menlo Ventures
The startup will utilize the fund to expand its go-to market and invest in R&D
This AI Startup Is Improving Customer Call Experience
Observe.ai, a voice AI platform that performs continuous and automatic analysis on calls, plans to raise a new round of funding this year.
Want to Avoid Duplicating Work? Try These #3 Hacks if You are a Fintech Buff
Technology solutions used at the agency-level to manage smaller teams and processes can be integrated with larger systems (and ERPs) of parent companies