Chat apps

SXSW 2017: Sure, You've Got a Brand Strategy, but What's Your Chat Strategy?

The big opportunity for businesses to win with this technology lies with how well it succeeds in making their customer interactions more personable and intuitive.

Daniel Harvey

Google Hangouts Gets Slack-Like Update

Google Hangouts will be split into Hangouts Meet and Chat, the latter of which is a lot like Slack.

How to Best Market Your Messenger Bot

Once you've launched your chatbot on Messenger, what's next?

Top 10 Best Chatbot Platform Tools to Build Chatbots for Your Business

Having a website became standard for every business years ago. That same process is just beginning for chatbots.

John Rampton

5 Apps Disrupting the Social-Networking Scene

These emerging options can help users make meaningful connections offline, express themselves through visual media or simply host real-time chats with groups of friends when you can't get together in person.

The New Reality: AI-Enhanced Relationships

Intelligent automation has hit local businesses, and it's actually outperforming humans.

Ido Mart

Kik Launches a 'Bot Shop,' Because Bot Shops Are the New App Stores

'This is the first time we're putting a stake in the ground and creating a specific experience with bots front and center,' says the messaging app's CEO.

Erin Griffith

The Survival Guide to Co-Founders Living Far Apart

In this tale of two cities, the principals built a startup while living hundreds of miles away. Here are their insights.