As the global sneaker resale market has catapulted into a $6 billion industry, investors have lined up to fund businesses commoditizing sneakers, but there's a flaw in the model: It works against the very consumers the industry was built to serve.
To overcome unpredictability in demand, a robust system is needed that offers real-time updates along with end-to-end visibility across the entire supply chain
By putting your customers as your priority, you'll begin the process of creating a strong bond with them
For strategic advantage and breakthrough innovation, build diverse teams that take an empathetic view of the customer experience.
When it comes to money, any technical glitch is often perceived as a big issue.
Use your app to represent your values, offer information and create an emotional connection.