Controversies

Twitter

Twitter's Business May Finally Be Trending in the Right Direction

What you can learn from the struggling social site's turnaround.
Innovation Now

3 Things You Can Learn From Tesla's Rollercoaster Year

Elon Musk's car company has lessons for entrepreneurs about how to approach business during difficult times.
Publicity

The Hotel Owner Who Called Out a Blogger for Asking for a Free Stay Now Wants $6.5 Million From Her

#BloggerGate rages on as hotel owner Paul Stenson continues to drag YouTuber Elle Darby.
Influencers

Irish Hotel Publicly Shames Social Media Influencer for Requesting Free Stay

'Maybe I should tell my staff they will be featured in your video in lieu of receiving payment for work carried out while you're in residence?'
Apology

What You Can Learn From This YouTube Star's Apology Debacle

Logan Paul said he was sorry -- twice -- after he seemingly filmed and posted video of the body of a person who had committed suicide.
Marketing

Better Marketing, Better Sales: 5 Marketing Don'ts From Papa John's

The NFL "take a knee" protests were a marketing challenge but Papa John's should have been able to respond without getting in the news as the preferred pizza of Nazis.
Twitter

Twitter Says What You Do Offline Could Cost You Your 'Verified' Blue Checkmark

Amid recent backlash over issuing verification to white supremacists, Twitter has updated its guidelines for verified accounts.
Twitter

Why Twitter's Latest Fumble Led to #WomenBoycottTwitter

Twitter's handling of abuse is under fire once more after suspending actress Rose McGowan's account.
Google

Google Has Fired the Writer of the 3,000-Word Viral Memo That's Gripping the Company

The document laid bare what the company is up against in its ongoing battle to address issues of diversity.
Uber

Just Who Has the Right Skills to Turn Uber Around?

Experts says that communication and a capacity for empathy is a good place to start.
Human Resources

The 'Al Capone Theory' Shows How Sexual Harassment Hurts Your Bottom Line, Too

When you hire and partner, look for people whose values you can trust in all things.
Uber

The Rise and Fall of Uber and Travis Kalanick

From hard-charging rapid growth to constant damage control. What will the company's next chapter look like?
Uber

Travis Kalanick Stepped Down, But Uber's Problems Won't Be Instantly Solved

It's going to take a lot more to regain customer and employee trust than a symbolic resignation.
Innovation Now

5 Ways We Have Changed During Uber's 7 Years of Business

A look at the impact made by the ride hailing company led by Travis Kalanick.