It's inevitable you'll run up against ideas that contradict one another. Make a plan to deal with it, and don't ignore the emotional aspects.
The ability to agree with a customer is senior to all the other rules of selling.
A functional workplace of diverse people and ideas is fertile ground for creativity -- and for conflict. Here's how to be a good referee.
Phil La Duke
So simple, yet so effective.
Consider how to truly listen to another colleague. You'll arrive at better discussions, decisions and results.