emojis

Next Time You Want to :) a Customer, Think Twice

Messaging etiquette is crucial for customer service these days. Here's how to not screw it up.

5 Etiquette Rules for Using Emojis at Work

Emojis, once solely symbols of teen angst or exuberance, are a hieroglyphic adults can use, albeit gingerly, in professional communications.

Why the Rich and Famous are on Fire for Emojis, and Why Brands Should Care

It's all about the cash and cachet. Stephen Curry, Justin Bieber and Blac Chyna are the latest stars to keep up with the Kardashians in the keyboard invasion game.

You 'Heart' Me, You Really 'Heart' Me! Those New Social Media Reaction Buttons and Emojis.

Do all the new symbols mean we're seeking ways to express our humanity?