Empathy

Is Your Brand Authentically Empathetic? Here's Your 3-Question Sanity Check.
Branding

Is Your Brand Authentically Empathetic? Here's Your 3-Question Sanity Check.

To avoid "empathy washing" your brand, here is a cheat sheet to ensure your organization walks its talk.
Maria Ross | 6 min read
10 Effective Ways Intelligent People Deal With Rude People

10 Effective Ways Intelligent People Deal With Rude People

Maybe they aren't really a rude person, maybe they are stressed person who is being rude.
Deep Patel | 8 min read
Why This Female Founder Isn't Afraid to Show Her Empathetic Side

Why This Female Founder Isn't Afraid to Show Her Empathetic Side

Empathy is pigeonholed as a 'soft skill,' but in fact it's crucial for motivating others.
Tracy Lawrence | 6 min read
9 Secrets to Having World-Class Customer Service

9 Secrets to Having World-Class Customer Service

Hint: It starts with your people.
The Oracles | 9 min read
4 Psychological Truths to Make Selling Easier

4 Psychological Truths to Make Selling Easier

Buying behaviors are largely driven by emotions and then justified by logic, so it's important for entrepreneurs to tap into psychology to boost sales.
Greg McBeth | 7 min read

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Adam Guild Reads 182 Books a Year, and He's Read This One 14 Times. Here's Why.
Overcoming Obstacles

Adam Guild Reads 182 Books a Year, and He's Read This One 14 Times. Here's Why.

The 19-year-old serial entrepreneur calls this business book 'a masterpiece.'
The Oracles | 6 min read
11 Bad Personality Traits Costing You Business
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11 Bad Personality Traits Costing You Business

If two businesses are pretty much the same, why would anybody work for or buy from the one run by a jerk?
Deep Patel | 8 min read
The Importance of Having an Anti-Role Model
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The Importance of Having an Anti-Role Model

The people you don't want to be like have just as much to teach you as the ones you wish you were.
John Rampton | 9 min read
What Entrepreneurship and Parenthood Taught Me About Empathy
Empathy

What Entrepreneurship and Parenthood Taught Me About Empathy

This contributor believed in the power of empathy so much that he incorporated it into his parenting philosophy.
Jim Marggraff | 7 min read
3 Ways Increasing Your Empathy Makes You a More Effective Leader
Empathy

3 Ways Increasing Your Empathy Makes You a More Effective Leader

Research shows empathetic leaders foster more productive, engaged and innovative teams.
Maria Ross | 9 min read
Why More 'Emotional Intelligence' Means More Money for Entrepreneurs
Emotional Intelligence

Why More 'Emotional Intelligence' Means More Money for Entrepreneurs

One study found that workers surveyed were 400 percent less likely to leave a job if they had a manager with high 'EQ.'
Imran Tariq | 6 min read
4 Must-Have Leadership Qualities
Leadership Qualities

4 Must-Have Leadership Qualities

Tenacity is more important than brilliance.
Richard Trevino II | 4 min read
Most Scholars Agree Emotional Intelligence Is the Key to Productivity
Emotional Intelligence

Most Scholars Agree Emotional Intelligence Is the Key to Productivity

Emotionally intelligent people spend less time in pointless conflict and more time building teams.
John Rampton | 6 min read
5 Lessons Entrepreneurs Can Glean From Their Kids' K-12 Teachers
teachers

5 Lessons Entrepreneurs Can Glean From Their Kids' K-12 Teachers

Remember that teacher you loved in second grade who was so honest and constructive in her advice? Be that kind of entrepreneur.
Shelley Osborne | 7 min read
3 Communication Techniques to Accelerate Your Organization's Effectiveness
Communication Strategies

3 Communication Techniques to Accelerate Your Organization's Effectiveness

Listen, be brave, and manage your body language.
Malachi Thompson | 6 min read