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Empathy

Why This Female Founder Isn't Afraid to Show Her Empathetic Side

Empathy is pigeonholed as a 'soft skill,' but in fact it's crucial for motivating others.

9 Secrets to Having World-Class Customer Service

Hint: It starts with your people.

4 Psychological Truths to Make Selling Easier

Buying behaviors are largely driven by emotions and then justified by logic, so it's important for entrepreneurs to tap into psychology to boost sales.

Adam Guild Reads 182 Books a Year, and He's Read This One 14 Times. Here's Why.

The 19-year-old serial entrepreneur calls this business book 'a masterpiece.'

11 Bad Personality Traits Costing You Business

If two businesses are pretty much the same, why would anybody work for or buy from the one run by a jerk?

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The parallels between the two roles taught me three great life lessons.