Empathy

Branding

Is Your Brand Authentically Empathetic? Here's Your 3-Question Sanity Check.

To avoid "empathy washing" your brand, here is a cheat sheet to ensure your organization walks its talk.

10 Effective Ways Intelligent People Deal With Rude People

Maybe they aren't really a rude person, maybe they are stressed person who is being rude.

Why This Female Founder Isn't Afraid to Show Her Empathetic Side

Empathy is pigeonholed as a 'soft skill,' but in fact it's crucial for motivating others.

9 Secrets to Having World-Class Customer Service

Hint: It starts with your people.

4 Psychological Truths to Make Selling Easier

Buying behaviors are largely driven by emotions and then justified by logic, so it's important for entrepreneurs to tap into psychology to boost sales.

More From This Topic

Overcoming Obstacles

Adam Guild Reads 182 Books a Year, and He's Read This One 14 Times. Here's Why.

The 19-year-old serial entrepreneur calls this business book 'a masterpiece.'
Leadership

11 Bad Personality Traits Costing You Business

If two businesses are pretty much the same, why would anybody work for or buy from the one run by a jerk?
Role Models

The Importance of Having an Anti-Role Model

The people you don't want to be like have just as much to teach you as the ones you wish you were.
Empathy

What Entrepreneurship and Parenthood Taught Me About Empathy

This contributor believed in the power of empathy so much that he incorporated it into his parenting philosophy.
Empathy

3 Ways Increasing Your Empathy Makes You a More Effective Leader

Research shows empathetic leaders foster more productive, engaged and innovative teams.
Emotional Intelligence

Why More 'Emotional Intelligence' Means More Money for Entrepreneurs

One study found that workers surveyed were 400 percent less likely to leave a job if they had a manager with high 'EQ.'
Leadership Qualities

4 Must-Have Leadership Qualities

Tenacity is more important than brilliance.
Emotional Intelligence

Most Scholars Agree Emotional Intelligence Is the Key to Productivity

Emotionally intelligent people spend less time in pointless conflict and more time building teams.
teachers

5 Lessons Entrepreneurs Can Glean From Their Kids' K-12 Teachers

Remember that teacher you loved in second grade who was so honest and constructive in her advice? Be that kind of entrepreneur.