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More Posts on omnichannel
The Shiprocket-Omuni acquisition deal will deliver a more robust and seamless post-purchase experience to the customers and will ensure better inventory utilization, faster localized fulfilment, optimize operational cost and deliver delightful multichannel experiences
The defining tenet of any successful omnichannel strategy is one where customer experience is fundamental and sacrosanct across channels
Business owners can learn three practical strategies that can help them avoid losses, avoid disruption and avoid losing market share to competitors.
Its effectiveness has been proven across industries, and its uses have expanded into many areas, from marketing to customer service
AI is transforming every aspect of our lives and it's quite prominent in the banking industry. Today, with the help of omnichannel chatbots, customers enjoy seamless and personalized service across every touchpoint
The significance of digital communication channels for businesses has undoubtedly increased, with a clear realization that a great customer experience can no longer be delivered only through traditional mediums such as voice or emails
The logistics industry has accomplished an almost impossible function by executing product delivery in a brief span of 30 minutes
A brand isn't the product but the persona that it builds around itself
Looking forward to 2019, we can see that technology and the way in which it is implemented in the daily functions in the e-commerce industry
This strategic vision is going to drive omnichannel marketing in India in years ahead as sellers try to understand consumers' shopping habits and preferences