Outsourcing

News and Articles About Outsourcing

Customer Service Representatives Are Your Public Face
Customer Service

Customer Service Representatives Are Your Public Face

When a customer is unhappy and ready to write off your company, you want them dealing with the best people you can hire.
Phil La Duke
7 Things Startups Should Know About Outsourcing Development
Outsourcing

7 Things Startups Should Know About Outsourcing Development

Keep factors such as technology standards, intellectual property rights and personalized communication in mind. They'll save you.
Steve Young
5 Reasons Why It's a Bad Idea for Startups to Outsource Software Development
Outsourcing

5 Reasons Why It's a Bad Idea for Startups to Outsource Software Development

Integrating remote freelancers with your in-house team is critical and not at all easy.
Karan Chaudhry
5 Entrepreneurial Shoves to Push You Forward
Grow Your Business

5 Entrepreneurial Shoves to Push You Forward

Business owners often want to oversee every detail, and that's a great way to burn out. Avoid disaster by tapping resources -- and letting go when you need to.
Sherry Gray
4 Signs That Outsourcing Can Be Your Startup's Best Friend
Outsourcing

4 Signs That Outsourcing Can Be Your Startup's Best Friend

Why? Because time is your enemy, and you're not nearly as good at everything as you think you are.
Brent Freeman
How to Specialize Without Locking Your Startup Out of the Market
Startups

How to Specialize Without Locking Your Startup Out of the Market

Take stock of whether your startup is innovating incrementally or is being boxed in by an unripe market.
Per Bylund
5 Tips for Outsourcing Product Development
Outsourcing

5 Tips for Outsourcing Product Development

If you're a non-technical entrepreneur, outsourcing product development may be the only way to go.
John Teel
Be Known for Not Skimping on Customer Service
Customer Service

Be Known for Not Skimping on Customer Service

Overseas' call centers are cheap. Replacing disappointed customers is expensive.
David Inns
Why Relying on Gig Workers to Fill Your Skills Gap is Lazy
Freelancers

Why Relying on Gig Workers to Fill Your Skills Gap is Lazy

The dazzle of the gig economy has blinded employers to the costs of high turnover and lack of continuity inherent in hiring temp workers.
Justin Gray
Building and Leading an Offshore Team Across the World's Time Zones
Make More Happen

Building and Leading an Offshore Team Across the World's Time Zones

There isn't a shortage of tech talent when you're beyond your zip code.
Vishal Agarwal
Is the Gig Economy Sustainable?
Gig Workers

Is the Gig Economy Sustainable?

Working projects gives you flexibility but there are some harsh realities to long-term gigging.
Phil La Duke
Kylie Jenner Learns a Harsh Business Lesson That You Already Know
Delegating

Kylie Jenner Learns a Harsh Business Lesson That You Already Know

Owning a business means being responsible for much more than you really have any control over.
Gene Marks
When Should You Outsource Work? How Do You Stay Motivated? Click Play and Learn.
Entrepreneur Network

When Should You Outsource Work? How Do You Stay Motivated? Click Play and Learn.

John T. Meyer of web-design company Lemonly answers some important entrepreneurial questions.
Erin Schultz
Entrepreneurs Who Speak for Themselves Don't Need to Hire PR
Outsourcing

Entrepreneurs Who Speak for Themselves Don't Need to Hire PR

Handing your PR over to someone else can actually make getting press coverage less likely.
Janet Murray

Outsourcing is a cost-saving practice used by companies where a company relies on an external source to get a company need met, whether it be in business processes, information technology, manufacturing or material supplies.

Types of outsourcing: There are various types of outsourcing -- from highly specialized knowledge to highly repetitive tasks -- that companies use, such as IT outsourcing, customer service outsourcing, or business process outsourcing, which includes typically internal office functions such as human resources and accounting.

To watch out for: Most individuals outsourced by companies are considered independent contractors; however, the IRS has strict rules about who is considered an independent contractor versus an employee -- the latter of which the employer is responsible for paying social security taxes and employee benefits, so be sure to check the federal government’s “The Employer’s Supplemental Tax Guide” or “Independent Contractor or Employee?” for guidelines.

Helpful outsourcing resources: Outsourcing”; “How to Build a Better Business with Outsourcing”; “The Pros and Cons of Sourcing.”