Signing out of account, Standby...
In a move that is both genius and ethically questionable, he uses Starbucks cards and a complicated order to get free coffee.
You can't make everyone happy all the time but you can always listen and offer solutions.
Deciding not to deal with certain people is like leaving money on the table. How's how to deal with these clients sure to give you a headache.
There are many moral and ethical questions business owners face on a regular basis. Is there a right way to do things?
Firing a client is a very serious decision that should not be taken lightly. So do these four things before it gets to that point.
If the emotional or economic toll from serving abrasive or low-profit customers outweighs the return, think about an exit strategy.