Responsiveness

Don't Mistake Lack of Response for Lack of Respect

The flipside of having so much contact with people through email and social media is that we feel more offended when we don't get a response.

Claudia Chan

· 3 min read

The Hidden Costs of Ignoring Email

Behind every unanswered email in your inbox is a somebody drawing unpleasant conclusions about you.

Tasha Eurich

· 6 min read