10 Behaviors People Find Condescending
From calling people 'chief' to saying you 'actually' like someone's idea, here are some patronizing behaviors to avoid.
12 Passive-Aggressive Phrases That Can Destroy Your Business
Maybe you think you're being polite, but everybody else thinks you're being a jerk.
Good Manners Are a Career and Business Necessity
One rude person can upset the ambience of the entire office, disrupting teamwork and alienating customers.
Why Leaders Can't Afford to Overlook Rudeness at Work
To keep your office culture from turning toxic you need to take action when it is merely unpleasant.
How the Epidemic of Bad Behavior Affects Your Business
Learn about actions your company can take to return to civility in the workplace and minimize rudeness with customers.